FREQUENTLY ASKED QUESTIONS
Your small business questions and answers
Everything your small businessneeds to know about ZAP.
Getting Started with Zap Pay
- Step one: Register with us.
- Step two: Collaborate with our team to develop the right software for your needs. Step three: Integrate the hardware into your business or the software into your website.
The setup process typically takes between 24-72 hours.
Yes, we provide training sessions to help you get started with your new system smoothly.
Pricing
Zap Pay POS systems range from $200 to $2,500. Ask about our new free hardware package today.
No, there are no hidden fees. There are no long-term contracts, startup fees, authorization fees, statement fees, PCI-compliance fees, or business card fees. You only pay for what you use.
No, you can use basic POS functionality for any number of employees for free.
Payment Processing
You can accept every major card—Visa, MasterCard, American Express, and Discover—all for the same rate. Our system eliminates fees for your business, so you pay $0 every time a customer swipes their credit card.
Surcharges are legal unless restricted by state law but must adhere to strict guidelines set by card brands. Incorrect surcharging can result in substantial fines.
Features and Integrations
Yes, our inventory management lets you keep a clear count of in-stock items in your item library, updating stock counts based on sales across Zap Pay platforms.
Yes, Zap Pay Online powers your online business with essential eCommerce features, syncing automatically with your POS for seamless management of orders and inventory.
Yes, Zap Pay is compatible with a variety of business tools and services, from accounting apps like QuickBooks to eCommerce solutions like Wix, and team management apps like Homebase.
Zap Pay integrates with hardware from Pax Technologies, Dajavoo Systems, Clover, Authorize.net, aLOHA, Micros, Radiant Systems, Ingenico, Verifone, and many more.
Technical Support and Maintenance
For any questions or issues, our support team is available to help you resolve them promptly.
Yes, Zap Pay is now compatible with receipt printers, cash drawers, and scales.
Interchange rates typically update twice a year, in April and October.